ReptiDeck

ReptiDeck is a care log for reptile keepers: feedings, weights, sheds and breeding, with reminders on time. Your records stay on your iPhone unless you choose cloud sync. It is a record tool, not a marketplace, and it gives no veterinary diagnosis.

Contact

Email: support@reptideck.com

We aim to reply within 5 business days.

Subscription Terms: https://reptideck.com/subscription

Questions

Do I need an account?

No. Without one, your records stay on this iPhone. Sign in when you want cloud sync on Keeper PRO or Breeder MAX; you can then move the records already on the phone into your account. If you sign out, your account's records stay on the phone and come back when you sign in again.

How do I get my records on a new phone?

On Keeper PRO or Breeder MAX, sign in to the same account and they sync back. On the free version they are only on your iPhone: use Me → Settings → Data → Back up to a file, keep the file, then choose "Restore from a backup" on the new phone.

How do I cancel a subscription?

On your iPhone, open Settings → your name → Subscriptions, choose ReptiDeck and tap Cancel Subscription. You keep your plan until the end of the period you paid for.

How do I restore a purchase?

How do I get a refund?

Apple handles refunds. Ask at https://reportaproblem.apple.com

How do I delete my account?

In the app, open Me → Settings → Account → Delete account. Your account and cloud copy are deleted and can't be restored. The records on your iPhone stay; delete the app to remove them. Deleting your account doesn't cancel an App Store subscription, so cancel that first.

Why don't I get reminders?

Allow ReptiDeck to send notifications in iPhone Settings → Notifications → ReptiDeck.

Does ReptiDeck know where I am?

No. The app doesn't use your location, and it removes the location saved in a photo before keeping it.

How do I ask about my personal information?

Email support@reptideck.com with "Privacy" in the subject. We answer within 30 days.